Firmware Upgrade
As new versions of SMT-R2000 firmware become available, you can upgrade the firmware on your devices to take advantages of new features and enhancements.
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Caution
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Do not upgrade the firmware from a wireless client that is associated with the access point you are upgrading. Doing so will cause the upgrade to fail. Furthermore, all wireless clients will be disassociated and no new associations will be allowed.
If you encounter this scenario, the solution is to use a wired client to gain access to the access point:
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Create a wired Ethernet connection from a PC to the access point.
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Bring up the Administration UI
Repeat the upgrade process using with the wired client.
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Note
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You must do this for each access point; you cannot upgrade firmware automatically across the cluster.
Keep in mind that a successful firmware upgrade restores the access point configuration to the factory defaults.
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To upgrade the firmware on a particular access point:
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Move to Maintenance > Upgrade.
Information about the current firmware version is displayed and an option to upgrade a new firmware image is provided.
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If you know the path to the New Firmware Image file, enter it in the New Firmware Image textbox. Otherwise, click the Browse button and locate the firmware image file.
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Note
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The firmware upgrade file supplied must be in the format <FileName>.upgrade.tar. Do not attempt to use <FileName>.bin files or files of other formats for the upgrade; these will not work.
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Update
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Click Update to apply the new firmware image.
Upon clicking Update for the firmware upgrade, a popup confirmation window is displayed that describes the upgrade process.
Click OK to confirm the upgrade, and start the process.
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Caution
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The upgrade process may take 7~9 minutes during which time the access point will be unavailable. During upgrade process, do not turn off the power of the AP. If not, AP may be severely damaged. When upgrade is completed, AP reboots and operates with the setting before upgrade.
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Checking Firmware Upgrade
To verify that the firmware upgrade completed successfully, check the firmware version shown on the Upgrade tab (and also on the Basic Settings tab). If the upgrade was successful, the updated version name or number will be indicated.
